For any products that you can customize the Design (Puzzles, Bottle Opener, and Pet Tag) :

1/ For the best resolution, please send a high-quality photo to be processed directly to our email: "contact@bvcraft.com"

2/ We offer free customized texts and symbols on the picture frame. Please send the text content to the same email above.

Note:

• As every item is custom-made and personalized just for you, we’re unable to accept returns or cancellations.

• Each order is personalized with one selected photo. Please review your image carefully before submitting, as it will be used as the final for your order.

• We do not edit the picture, so please edit it if needed before sending it to our email.