Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order with us.

1. Information We Collect

When you use our website or make a purchase, we may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address

  • Payment information (processed securely through third-party providers such as PayPal or Stripe; we do not store payment details)

  • Photos and images you upload for customization

  • Order details and communication history

2. How We Use Your Information

We use your information only for purposes related to your order, including:

  • Processing and fulfilling your customized order

  • Communicating with you about your order or inquiries

  • Improving our products and services

  • Complying with legal or regulatory requirements

Your uploaded photos are used solely for creating your customized product.

3. Photo Privacy & Ownership

  • Photos uploaded by customers remain the property of the customer

  • Uploaded images are used only to produce the ordered item

  • We do not sell, share, or distribute customer photos to third parties

4. Gallery Display & Customer Consent

Some finished products may be displayed in our gallery, website, or social media to showcase our work.

All products shown in our gallery are displayed with customer consent. By approving and completing an order, customers acknowledge and agree that images of the finished product may be shared publicly for promotional and display purposes.

If a customer prefers their product not to be displayed, they may contact us before or immediately after placing the order, and we will happily honor the request.

5. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared only with trusted third parties when necessary, such as:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping and logistics providers

  • Website and hosting services (e.g., Hostinger)

These parties are required to protect your information and use it only for the intended purpose.

6. Data Security

We take reasonable steps to protect your personal information using secure technologies and trusted service providers. While no online transmission is 100% secure, we strive to use commercially acceptable means to safeguard your data.

7. Cookies & Website Data

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Ensure proper website functionality

You may disable cookies through your browser settings, though some features may not function properly.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Meet legal, accounting, or business requirements

Uploaded photos may be deleted after order completion unless needed for customer service or quality purposes.

9. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent where applicable

To make a request, please contact us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at any time.