Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order with us.
1. Information We Collect
When you use our website or make a purchase, we may collect the following information:
Personal details such as your name, email address, phone number, and shipping address
Payment information (processed securely through third-party providers such as PayPal or Stripe; we do not store payment details)
Photos and images you upload for customization
Order details and communication history
2. How We Use Your Information
We use your information only for purposes related to your order, including:
Processing and fulfilling your customized order
Communicating with you about your order or inquiries
Improving our products and services
Complying with legal or regulatory requirements
Your uploaded photos are used solely for creating your customized product.
3. Photo Privacy & Ownership
Photos uploaded by customers remain the property of the customer
Uploaded images are used only to produce the ordered item
We do not sell, share, or distribute customer photos to third parties
4. Gallery Display & Customer Consent
Some finished products may be displayed in our gallery, website, or social media to showcase our work.
All products shown in our gallery are displayed with customer consent. By approving and completing an order, customers acknowledge and agree that images of the finished product may be shared publicly for promotional and display purposes.
If a customer prefers their product not to be displayed, they may contact us before or immediately after placing the order, and we will happily honor the request.
5. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only with trusted third parties when necessary, such as:
Payment processors (e.g., PayPal, Stripe)
Shipping and logistics providers
Website and hosting services (e.g., Hostinger)
These parties are required to protect your information and use it only for the intended purpose.
6. Data Security
We take reasonable steps to protect your personal information using secure technologies and trusted service providers. While no online transmission is 100% secure, we strive to use commercially acceptable means to safeguard your data.
7. Cookies & Website Data
Our website may use cookies or similar technologies to:
Improve user experience
Analyze website traffic
Ensure proper website functionality
You may disable cookies through your browser settings, though some features may not function properly.
8. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Meet legal, accounting, or business requirements
Uploaded photos may be deleted after order completion unless needed for customer service or quality purposes.
9. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent where applicable
To make a request, please contact us directly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at any time.
BV Craft
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contact@bvcraft.com
562-841-6692
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